The support service, which is provided by AT's dedicated and specialist customer services team, is just as much an important component of the AT package as the software and hardware.

A huge benefit of the fact that AT provides everything needed to run its systems is that customers have a single point of contact - all hardware, software, service and communications queries are dealt with by calling one number.

Emergency support is provided and replacement equipment is available in the event of failure, ensuring that a system is not out of action

for longer than necessary.

With the capability to dial-in to the system, the customer services team can carry out online diagnostics, which ensures a rapid response to faults and minimum disturbance to the practice.

AT's team of engineers, who work closely with the customer services team, are familiar with the system configuration and can provide quicker fix times than contracted engineers.

To contact the support services team please call 01359 242920 or e-mail: